Everything you need to know about charging, power banks, and getting the most out of your Goui gear.
Fast charging delivers higher power (20W, 30W, 65W, or more) so devices charge much quicker than with standard 15W chargers. Compatible phones/tablets negotiate power with the charger to receive higher wattage safely.
No. Certified chargers/cables and your device's power management control heat and current. Prolonged high temperatures can age batteries, so the device reduces speed when it gets warm to protect longevity.
Yes. Use a high-quality cable rated for the target wattage (e.g., USB-C to USB-C 60W/100W). A low-spec cable can limit speed or prevent fast charging entirely.
Wireless is convenient but typically slower and less efficient. A 15W wireless pad often charges slower than a 20W+ wired charger and may produce more heat.
It's a common baseline for chargers and some wireless pads. It reliably charges most phones but slower than fast-charge options (20W+).
Yes. Multi-port USB-C PD chargers auto-adjust output per device (phone, tablet, earbuds, laptop). Ensure total wattage covers everything you'll plug in at once.
Capacity: 10,000 mAh ≈ 2–3 phone charges; 20,000 mAh ≈ 4–6. Output: 18W+ for phones; 30–65W for tablets/laptops. Ports: USB-C PD preferred. Size/weight: Higher capacity = bigger.
Yes, in carry-on only. Most airlines allow up to 100Wh (≈27,000 mAh). Larger capacities may need airline approval. Check your airline's policy before travel.
Yes, with certified chargers/power banks. Heavy use (gaming, 4K video) may add heat and slightly slow charging as the device throttles to stay safe.
Look for on-screen labels like “Fast Charging/Super Charging.” You can also compare your charger's wattage to device specs or use a USB power meter for confirmation.
Yes, if the case is thin (≈≤3–5 mm). Thick cases, metal plates, and some magnets can block or slow charging. Remove bulky accessories for best results.
No. Some offer only basic 5–15W. Others support fast-charging protocols like USB Power Delivery (PD), Quick Charge (QC), or PPS for newer phones. Choose certified chargers matching your device's max wattage.
Refunds: please allow 3–5 business days from the time your package arrives back to us for a refund to be issued.